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The ADR ODR Civil/Commercial Online Mediation Training Program is the first of its kind in Canada. Recognizing the emerging changes in dispute resolution to an online format, this training provides delegates with skills to successfully provide resolution services face-to-face and online.

The course is 45 hours long with 15 hours of additional asynchronous learning and one assignment submission. Attendance is 6 full days, in-person and online. Around 70% of the course is spent in role-play scenarios giving attendees the opportunity to receive practical experience during their training. The course satisfies the educational elements for accreditations and rosters such the Ontario Mandatory Mediation Program.

Following completion of the course, you will have an opportunity to gain international status and recognition as a mediator. The course is recognized by:

International Mediation Institute (IMI)
Singapore International Mediation Institute (SIMI) - attendees are automatically eligible to apply for SIMI membership and to become a SIMI Accredited Mediator, Level 1.
Civil Mediation Council (CMC) UK
You will become an ADR/ODR International Accredited Civil/Commercial Mediator.

The course encourages current and future practitioners to think beyond the Canadian borders and offer mediation on an international platform as well as in North America.

For full course information please click the button to download the full Program Brochure below.

Download Program Brochure

Upcoming Sessions

TBA

The outline for the Civil/Commercial Mediation Training is as follows:

Welcome and Introduction
Historical overview of ADR and the modern ADR movement
Theory of conflict
Mediators Code of Conduct
Introduction to the five stages of mediation
Practice opening statements

Mediation skills
Introduction to Online Mediation
Communication Skills
Getting to Yes
Role-play 1, 2 and 3 (opening a mediation and exploring the issues)

ADR globally
Psychology of conflict
Negotiation
Role-plays 1, 2, and 3 (stages 3, 4 and 5 of a mediation)
Closing a mediation

Role-plays 4 - 6 with debriefs

Mock Assessments: Role-plays 7 - 9 with debriefs

Cross-cultural issues in mediation
Assessment role-play (90 minutes each)
Hand-out or email for written course work

One-day in-person assessment for CMC registration & IMI certification

This course is recognized by:

International Mediation Institute (IMI)
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Singapore International Mediation Institute (SIMI)

Attendees are automatically eligible to apply for SIMI membership and to become a SIMI Accredited Mediator, Level 1.
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Civil Mediation Council (CMC) UK
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