ADR ODR Civil/Commercial Online Mediation Training

Become an ADR/ODR International Accredited Civil/Commercial Mediator.

 Date: TBA

Location: Virtual Instructor-Led via ZOOM

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Cost: C$3,925.00 + HST

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For All Professionals.


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For All Students.


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Please note, to take advantage of the discounts, you must make a payment via e-transfer. Please make a total transfer of $2661.15 for the student discount or make a total transfer of $3326.45 for the professional  discount to executiveoffice@ddrioc.com and then checkout using code 'etransfer'. Once the correct amount has been deposited, we will send you a confirmation to confirm your transaction.


The ADR ODR Civil/Commercial Online Mediation Training Program is the first of its kind in Canada. Recognizing the emerging changes in dispute resolution to an online format, this training provides delegates with skills to successfully provide resolution services face-to-face and online. 


The course is 45 hours long with 15 hours of additional asynchronous learning and one assignment submission. Attendance is 6 full days, in-person and online. Around 70% of the course is spent in role-play scenarios giving attendees the opportunity to receive practical experience during their training. The course satisfies the educational elements for accreditations and rosters such the Ontario Mandatory Mediation Program.


Following completion of the course, you will have an opportunity to gain international status and recognition as a mediator. The course is recognized by: 

  • International Mediation Institute (IMI)
  • Singapore International Mediation Institute (SIMI) - attendees are automatically eligible to apply for SIMI membership and to become a SIMI Accredited Mediator, Level 1.
  • Civil Mediation Council (CMC) UK
  • You will become an ADR/ODR International Accredited Civil/Commercial Mediator. 


The course encourages current and future practitioners to think beyond the Canadian borders and offer mediation on an international platform as well as in North America.


For full course information please click the button to download the full Program Brochure below.


Download Program Brochure

Upcoming Sessions

TBA

The outline for the Civil/Commercial Mediation Training is as follows:

  • Welcome and Introduction
  • Historical overview of ADR and the modern ADR movement
  • Theory of conflict
  • Mediators Code of Conduct
  • Introduction to the five stages of mediation
  • Practice opening statements

  • Mediation skills
  • Introduction to Online Mediation
  • Communication Skills
  • Getting to Yes
  • Role-play 1, 2 and 3 (opening a mediation and exploring the issues)

  • ADR globally
  • Psychology of conflict
  • Negotiation
  • Role-plays 1, 2, and 3 (stages 3, 4 and 5 of a mediation)
  • Closing a mediation

  • Role-plays 4 - 6 with debriefs

  • Mock Assessments: Role-plays 7 - 9 with debriefs

  • Cross-cultural issues in mediation
  • Assessment role-play (90 minutes each)
  • Hand-out or email for written course work

  • One-day in-person assessment for CMC registration & IMI certification

This course is recognized by:

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We have several sessions of our course coming up! View our offered courses and certifications in the DDRIOC Cart and register today.

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